All about our products

We offer a 3-year warranty on all our products. It does not cover damage caused by improper installation or physical damage resulting from use.

If you encounter any problems with the product, please contact us. We will do our best to find the ideal solution.

It usually takes between 2 to 4 weeks to produce and deliver your product after the order is placed.

If you need the sign for an event or special date, please contact us at info@mellowsigns.com. We will do our best to expedite it.

We are committed to your satisfaction. If you are not completely satisfied, we offer simple, free returns.

If your product arrives damaged during shipping, please send us photographs of the damage. We will act quickly to resolve the situation.

Installation is not included. However, most of our products have a very simple installation process — similar to hanging a picture on a wall.

If you prefer, we have partner electricians in various parts of the country. Just let us know and we'll help coordinate everything.

We can create custom signs suitable for outdoor use. Manufactured with specific modifications to ensure safety in outdoor conditions.

When contacting us, please state that you need a product for outdoor use, and we will include this option in your quote.

UV printing is a highly effective method to incorporate vivid and sharp coloured images or text into the product. It uses ultraviolet lights to instantly cure the ink.

If you wish to use a specific colour, please provide us with the Pantone code or CMYK combination, and we will match it.

LED neon signs are more environmentally friendly compared to traditional glass ones.

Energy efficiency: They consume up to 10 times less energy. They operate at 24V instead of the 3KV–18KV of traditional signs.

Extended lifespan: They can last up to five times longer, reducing frequent replacements.